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 Hardware FAQ
Q) What is Plug and Play?
Plug and Play is the name of a technology that lets PC hardware
and attached devices work together automatically, reducing
end-user complexity. Plug and Play technology is implemented
in hardware, in operating systems, and in supporting software
such as drivers and in the systemboard's BIOS.
Q) What is an OEM product?
OEM stands for Original Equipment Manufacturer. OEM's exist
in most major industries; Chrysler sells cars made by Mitsubishi,
and all of Sear's Kenmore products are made by OEM companies.
The main difference in the computer industry is that OEM products
are usually less expensive than the retail versions supplied
by the manufacturer. However, there are different types of
OEM products.
Q) How do I sign up for an online service?
If your looking for information on how to get on the internet,
look in your yellow pages under Internet Service Providers
(ISPs) or try accessing the "Online Services" group from your
startup menu. There may be an ISP close to your location that
offers superior customer service to the big companies. Some
even offer low-cost classes on using the Internet. Each ISP
has unique settings that must be configured before attempting
to use the Internet. After choosing an ISP they will instruct
you on how to configure these settings.
Q) My keyboard will not work.
Check the cable in the rear of the system. If the keyboard
uses the same connection as the mouse, trade places with the
mouse. (Plug the keyboard where the mouse was plugged in and
plug the mouse where the keyboard was plugged in)
If certain keys do not work on your keyboard try using a compressed-air
can to blow out any dust particles. Keyboards are particularly
vulnerable to liquid spills, which are not covered under warranty.
If you are still experiencing problems please contact technical
support. For out of Warranty replacements check your local
computer hardware store.
Q) My mouse will not work.
Check the connection at the back of the computer. If this
does not solve the problem contact Daytek Technical Support.
Q) My mouse functions erratically.
All mice need to be cleaned bi-monthly, or at the very least
once for every 2 months of use. Flip your mouse over and spin
the disc in the direction the arrows point in. Flip your mouse
over again, the disc and ball should fall into your hand.
Without using any chemicals or liquid cleaners remove all
particulate matter from the three rollers inside the mouse.
Replace the ball then the disc and spin the disc until it
locks into place again.
Q) How do I protect myself from computer hazards?
Even the most advanced computer experts experience "crashes".
Due to the hundreds of thousands of people working together
on creating one computer and operating system there is going
to be an occasional problem here and there. It is important
to work on prevention. Following these three simple steps
allow you to work on your computer "worry free". If you follow
these steps before anything goes wrong, you will be safe.
(It might take some extra time to set your system up again,
but when you are prepared you will not loose critical data.)
Q) How do I clean my computer?
Clean the outside with a damp (not wet) cloth with a mild
dish washing detergent after unplugging the system. Let it
dry completely before plugging your system in. Do not clean
the inside ? computer components are not susceptible to common
house hold dust. Unless you have special equipment, you will
more likely cause more harm than help to your computer if
you try.
Win98 FAQ
Q) Can I use two monitors with Windows 98?
Best check with the graphics card manufacturer. Make sure
the graphics card is compliant to operate the way Microsoft
wants it to, and note that currently AGP cards cannot drive
the primary display.
Q) Windows 98 applications boot much faster than Windows
95 applications on other systems but mine seems slower.
Faster systems (typically, they will be newer systems) have
a noticeably faster application software boot time running
Windows 98 than Windows 95. Older systems, for example Pentium
90-based systems, will not boot your software much quicker
running Windows 98.
Q) How Does Windows 98 Effect Improved Maintenance and
Faster Loading?
Windows 98 Maintenance Wizard attempts to shorten the loading
time for frequently launched programs by placing them on the
outer edges of the hard drive during the defragmenting process.
Also the needed clusters are also contiguously placed on the
disk so that the drive head doesn't have to move far to retrieve
them. Applications load faster than Windows 95. The difference
is more notable on faster systems, with Word 97 and Excel
97 loading in about half the time. Speed differences loading
graphics programs are much less remarkable.
Q) What is the Difference between FAT 16 and FAT 32?
FAT stands for File Allocation System. FAT 16 is an older,
16-bit version of the Microsoft File Allocation System. If
Windows 98 is pre-installed on your system, it includes a
built-in tool for upgrading from FAT16 to FAT32, which is
Microsoft's 32-bit file system. With Win 95, unless FAT32
was preinstalled, your only upgrade option for acquiring the
(normally desirable) 32-bit file system is a third-party disk
utility.
Q) Why FAT 32?
FAT32 creates smaller file clusters and allows you to create
drive partitions larger than 2GB. These smaller clusters translate
into disk-space savings. Win 98 with FAT32 requires slightly
less disk space than Win 95 with FAT16. Warning: drive defragmenting
is slow with FAT32, sometimes up to half an hour.
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